Privacy Policy

OTR SUPPLIER (“Company,” “we,” “our,” or “us”) is a wholesale supplier of TBR (Truck and Bus Radial) tires serving customers in the United States, Canada, Australia, and New Zealand. This Privacy Policy explains how we handle your personal information when you visit our website, request quotes, or do business with us.

We respect your privacy and are committed to protecting it through compliance with this policy.

Quick Summary

 
 
Your Info How We Use It Your Rights
Name, email, phone, company details, fleet size Respond to inquiries, send pricing/catalogs, provide customer support Access, correct, delete, opt-out
Website usage data (cookies, IP address) Improve our site, measure ad performance Control cookies, object to tracking
We DO NOT sell your personal information We DO NOT share SMS consent with third parties Opt-out anytime

1. What Information We Collect

We collect information to help us serve you better as a wholesale tire supplier.

Information You Give Us

When you fill out our forms, request a quote, or contact us, you may provide:

 
 
Category Examples
Contact Details Full name, email address, phone number
Business Information Company name, job title, industry type
Qualifying Details Fleet size (number of trucks), tire type interests, purchase timeline, annual tire volume
Communications Any questions, comments, or messages you send us

Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system

  • Usage Data: Pages visited, time on site, links clicked

  • Location Data: Approximate city/region from your IP address

  • Cookies: Small files stored on your device to recognize you and improve your experience

Information from Third Parties

We may receive information from:

  • Facebook/Instagram (when you interact with our ads)

  • Business partners (co-marketing arrangements)

  • Public databases

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Providing Our Services

  • Responding to your inquiries and quote requests

  • Sending TBR tire catalogs and wholesale price lists

  • Connecting you with a tire specialist

  • Processing orders and managing your account

Marketing and Communications

  • Sending updates about products, promotions, and industry news (you can opt out anytime)

  • Tailoring ads to your interests

  • Conducting surveys and market research

Business Operations

  • Improving our website and services

  • Analyzing customer preferences

  • Preventing fraud and enhancing security

  • Training our team

Legal Compliance

  • Complying with applicable laws

  • Responding to legal requests

  • Enforcing our terms and conditions

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area or UK, we process your data based on:

 
 
Basis Explanation
Consent When you voluntarily submit information through our forms
Contract To respond to your requests and provide services
Legitimate Interests To improve our business, market our products, and prevent fraud
Legal Obligation To comply with applicable laws

4. How We Share Your Information

We do not sell your personal information. Period.

We may share your information only with:

 
 
Who We Share With Why
Service Providers Payment processors, email platforms, cloud hosting, analytics (Google Analytics)
Marketing Partners Facebook/Meta for targeted advertising (only with your consent)
Professional Advisors Lawyers, accountants, insurers
Legal Authorities When required by law
Business Transfers In case of merger, sale, or acquisition

Important: SMS/Text Messaging

We do not share or sell any mobile information (including text messaging opt-in data and consent) with third parties for marketing purposes. This information is used exclusively to respond to your inquiries about TBR tires.

5. Cookies and Tracking

We use cookies to:

  • Recognize you when you return to our site

  • Understand how you use our website

  • Measure the effectiveness of our ads

  • Personalize your experience

Types of Cookies We Use

 
 
Type Purpose
Essential Required for website functionality
Analytics Google Analytics to understand site traffic
Advertising Facebook/Meta pixel to measure ad performance and retarget visitors

Your Cookie Choices

Most browsers allow you to refuse cookies. You can also opt out of Google Analytics at: https://tools.google.com/dlpage/gaoptout

Blocking cookies may affect your experience on our website.

6. Data Retention

We keep your information only as long as necessary:

 
 
Data Type Retention Period
Lead information Up to 2 years from last contact
Customer records 7 years (to comply with tax/accounting laws)
Marketing preferences Until you opt out

When no longer needed, we securely delete or anonymize your information.

7. Data Security

We protect your information using:

  • Secure servers and encrypted data transmission

  • Restricted access to personal information

  • Regular security assessments

However, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

As a global supplier serving the USA, Canada, Australia, and New Zealand, your information may be transferred between these countries.

When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses where required.

9. Your Privacy Rights

Depending on where you live, you may have these rights:

California Residents (CCPA/CPRA)

  • Know what information we collect and share

  • Access a copy of your information

  • Delete your information (with exceptions)

  • Opt out of “sale” or “sharing” (we do not sell data)

  • Correct inaccurate information

  • Non-discrimination for exercising rights

Do Not Sell or Share My Information: California residents may exercise this right by emailing us at [[email address]].

Canadian Residents (PIPEDA)

  • Access your information

  • Challenge accuracy

  • Withdraw consent

Australian and New Zealand Residents

  • Access your information

  • Correct inaccurate information

  • Make a complaint

EU/UK Residents (GDPR)

  • Access

  • Rectify

  • Erase (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

How to Exercise Your Rights

Contact us using the details in Section 12. We will respond within the timeframes required by law (typically 30 days).

10. Children’s Privacy

Our services are not intended for anyone under 18. We do not knowingly collect information from children. If you believe we have, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party sites (payment processors, shipping partners). This Privacy Policy does not apply to those sites. Please review their policies directly.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes:

  • We will update the “Last Updated” date at the top

  • We will notify you by email (if we have your address) or through a notice on our website

  • We will obtain your consent if required by law

Please review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at office@otrsupplier.com

14. Consent

By using our website and submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.